Published: August 8, 2018 ~ Last updated: July 9, 2020
***My rating: 4.5 out of 5***
Specifications & Features
Fit: Dual-sided; Over-ear
Microphone: Noise-canceling; Rotating Boom (able to use the mic on left or right side)
Sound: Passive Noise Canceling Isolation
Ergonomics: Comfortable, wide, padded, and adjustable headband
Ear cushions: Soft, Leatherette
Cable Length: 8ft
Collapsible for easy storage
Plug and go
Why I Bought It
I was an Order Entry Agent on my first work at home job. I took pizza orders by phone and entered them into a database. Luckily, this job used VOIP (Voice over Internet Protocol) to receive calls, which means I was taking calls through my computer. Therefore, I only had to purchase a work at home USB headset to do my job.
I decided to get a binaural headset so that I wouldn’t miss anything when communicating with customers. I found a few potential USB headsets online but my decision came down to two KOSS headsets, the CS100 and the SB45. After going over the online reviews on Amazon.com and Walmart.com, I finally decided on the SB45. It had better reviews, and the big foam earpiece covers looked comfortable.
The KOSS SB45 USB headset is not primarily sold for work at home jobs. Looking at some of the reviews for this product shows that it is primarily used for a number of online activities, like listening to music, gaming, Skype calls, and speech-to-text applications.
Where you can find it
This item is available at Amazon.com.
I have yet to have one issue with this headset. At this point, I’ve used it for over a year. All of my customer interactions and Skype calls still sound great. My customers never have an issue hearing me.
The ear cushions are very comfortable. I can wear the headset for hours at a time. I’ve even forgotten to take it off at the end of a shift! The length of the cord is perfect at 8ft which allows me to move around my work area without yanking the connector out.
I have only one complaint about this USB headset and one design suggestion. There is a part at the end of the cord that holds the USB connector. It is pretty long in comparison to other USB connected devices. It is almost 2 inches long. This wouldn’t be an issue if I used the headset with a desktop computer. However, I have a laptop. Therefore, the part juts out from the side and is “in the way.”
My one design suggestion: Being able to mute or control the volume directly from the headset would be super helpful.
What Some Others Think
Please note: I don’t believe the rating for this product on Amazon is accurate. KOSS makes a version of the SB45 that has a 3.5mm connector. At least one Amazon seller lists both versions under one listing. From what I can tell, the USB version has pretty good reviews.
From the Amazon.com product page
More Koss Headsets
What I Think
I am very happy with my KOSS SB45 USB Headset! I highly recommend it for any work at home phone jobs that use VOIP to receive calls.
Buy your USB headset today!